FAQ'S

WHAT IS DTG PRINTING?

Direct to garment is a relatively new technology that uses ink to print directly onto the fabric. It goes straight into the fibres of the fabric, meaning you don’t feel the design or ink to touch. We use the Brother GTX printer which prints using environmentally responsible Certified inks. 

HOW DOES IT WORK?

When printing on white products the ink can printed straight on to the garment. Printing on dark or coloured products require the garment to go through a pre-treating process. The pre-treat acts like a primer and allows a white under-base to be printed on the garment first so then the coloured inks can sit on top.

PRINT AREA

The print area is a maximum 14 x 16 inch

FILE TYPE 

Files must be supplied PNG with a transparent background if the image is cut out. We recommend designing at a minimum 150dpi. If you're not a designer and this doesn't make much sense just drop us a message and we'll happily give some guidance.

WHAT CAN IT PRINT ON?

The Brother GTX Pro can handle printing on various materials, from cotton to silk or polyester and even leather. We find the 100% cotton garments best to print on but it prints just as good on Cotton/Polyester blends.

WHITE AND BLACK PRINTS

When printing on white garments you get a much smoother finish as it's printed straight onto the tee. When printing on dark or coloured garments a white undercoat is needed. This gives the print a slightly marled effect which we feel adds a nice texture to the print.

 PRINT DURABILITY

Direct-to-garment printing (DTG) is an excellent method for creating long-lasting, durable prints on clothing and accessories. Expect T-shirts and other garments that are printed using DTG technology to be retail quality. That means that you can expect great quality out of a DTG-printed shirt even after washing and wearing it multiple times. 

DTG shirts should last at least 30-40 washes before fading even begins.

HOW DO I CARE FOR MY DTG PRINTS

Wash and dry your items inside out

This is a simple but effective step in your washing routine that can help make your printed and personalised clothing last longer. By turning the items inside out you’re protecting the print and stopping other items from interfering with the design, or damaging it.

Wash your garment on a low temperature

Washing on a low temperature is the most risk-free way to wash an item using your washing machine. High temperatures can damage items, so keeping your machine on a low-heat or cold wash can ensure the print and material are protected during the cycle.

Don’t add extra spins

It’s tempting to add extra spins to your washing machine’s cycle but we advise against it when washing printed garments.

Do not tumble dry

Air drying is always preferred when your cleaning and drying your personalised printed garments. The best way to dry these items is to air-dry them on a clothing drying rack, or outside on a washing line. These methods of drying give the best results and also protect the printing.

Always iron inside out

Prints can get caught on irons, and will often be damaged by direct heat – so always iron your garments inside out to protect them! We also recommend putting your iron down to a lower heat the first time you iron the item, so you don’t accidentally apply too much heat to the area.